Privacy Policy

Last updated: 25 November 2025

Melissa Lerner Psychotherapy (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and contact form.

1. Information We Collect

When you submit a message through our contact form, we may collect the following information:

• Your name

• Your email address

• Your phone number (if provided)

• Any information you include in your message
  

We do not collect payment details, sensitive health information, or clinical records through this website.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry

• Contact you to schedule an appointment

• Provide information about our services

• Maintain basic communication records

We do not use your email for marketing or newsletters unless you explicitly opt in.

3. How Your Information Is Stored

Information submitted through the contact form is securely transmitted to our email system. We take reasonable measures to protect your information from loss, misuse, or unauthorized access.

Please be aware that no online communication is 100% secure. For sensitive or clinical matters, you may request to speak by phone instead.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when required by law (e.g., legal order, safety concerns, or regulatory obligations).

5. Cookies & Website Analytics

Our website may use standard cookies or analytics tools (such as Google Analytics) to understand general website traffic patterns. These tools do not identify individual users.

You can disable cookies in your browser settings at any time.

6. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

7. Your Rights

You may request to:

• Access the information we have about you

• Correct inaccuracies

• Request deletion of your contact form submissions

To make a request, please contact us directly at:

melissalerner2025@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

melissalerner2025@gmail.com